Testing for Usability with Google Analytics Site Overlay
I work with a lot of small businesses. As such, small businesses owners typically don’t have a) the budget or b) the time to deal with A/B (or split) testing. Google Analytics Site Overlay of course can’t do what a comprehensive A/B test could, but it can convince a client to place links or call-to-actions above the fold, change keywords or link language, and more.
Using Site Overlay you can see where people click and, more importantly for this little experiment, where they don’t.

The fact of the matter is Site Overlay is extremely helpful when it comes to usability…and that’s half the battle! How do you balance SEO and usability?
Design
- Is your design graphically enticing, while not too overpowering?
- Does your site architecture make sense to search bots and humans?
- Do you have more than 8 elements in your navigation? [We recommend 7-8, max.]
Content
- Do you have enough copy? Are you saying everything that needs to be said?
- Are you going overboard with copy and blabbing on and on?
- Is your copy set up to promote reading? (Is it in one black and white blob without spaces, bold and italicized words, bullets, or headers?)
- Are there links sprinkled throughout the copy? Are they helpful? Do they make sense?
Call-to-action
- Is your call-to-action hiding below the fold where few will see it?
- Is there a big, bold graphic that attracts attention?
- How about some enticing copy to get readers to sign up/buy/etc.?
These are just a few of many recognized usability guidelines; many of which GA site overlay can help with. I think the best tip is: think of yourself as the potential customer. What would you be looking for in the website? What would you expect?
Tags: Analytics, Google, site overlay, usability
August 17th, 2009 at 5:47 pm
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August 17th, 2009 at 8:35 pm
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