Archive for the ‘Google’ Category

Is Google Buzz Worth All The Buzz?

Friday, February 26th, 2010

google buzzFirst things first, there have already been a ton of great posts on how to use Buzz and what it’s all about. If you want a really great overview of all Google Buzz has to offer, check out this Mashable post. The official Google Blog also has a post with some great video how-to’s for both the web-based and mobile Buzz versions.

Here are some of the more interesting features of Buzz – the good, the bad, and the ugly – that I’ve noticed in a few short weeks of buzzing.

Gmail Integration

If someone replies to a “buzz” of yours, it is emailed directly to you. Even more cool: you can reply to the thread directly in the email.

buzz in email

Be careful though, comment on an influential Buzzer’s(?) post and you’ll get all of the comments thereafter. There are a few options for this: a) create a filter to put any buzz comments under a specific label in Gmail, b) “mute” the post, so that you no longer get the updates from it.

Also a negative: for those anti-Googlers out there, you have to have a Gmail account in order to Buzz.

Social Integration

Buzz has the option to integrate a ton of your other social media profiles, and I can only assume there will be more to come. But for now, your tweets, YouTube videos, flickr photos, and more will show up in your Buzz stream.

connected sites buzz

Watch the conversation

Like Facebook’s commenting and “liking” features, Buzz is superior to Twitter in the fact that you can actually watch a conversation – and follow it if you’ve come late to the game.

buzz conversation

Alas, for every positive there is a negative. I love Mashable, but I unfollowed them because they were clogging up my Buzz feed. Lots of great info – I just don’t know if Buzz is where I want to get it. In the future, hopefully Google will help sort folks you follow so it’s more manageable. Again, currently you can mute a post, so that you don’t receive updates as people comment.

Mobile Integration

Access Buzz on your smart phone and you’ll see the same features, plus some – including Google Maps integration where you can see who’s buzzing around you.

buzz google maps

I’m sure that as Buzz evolves, the less than desirable qualities will be ironed out. And until then, we can figure out the implications of Buzzing and add yet another social network to our list to join.

Nicki Hicks
Follow me on Buzz

Going to the Next Level with Google Alerts: Putting Them to Good Use

Wednesday, January 27th, 2010

Yesterday I talked a little bit about how to set up Google Alerts, and hinted at why they’re important. Today, I’d like to focus on how you can use the Alerts you receive.

google alerts flyte new media

Do some damage control. Even the best business will have unhappy customers. Here’s your opportunity to make it right. Don’t pretend like the post didn’t happen, don’t even ask the blogger to remove it. Face it – head on – and comment; apologize for their bad experience and vow to make it better (however you can manage to). Not only will the unhappy blogger feel better (maybe even remove or update their scathing review), but anyone who reads the post and your subsequent comment will want to do business with you.

Catch the copy cats. Unfortunately, there are a lot of blogs out there whose soul purpose is to copy content from other blogs/articles and repost it. They sometimes give credit, but never their own .02. More often than not, these copy cat blogs are harmless (since Google already sees them as spam), but some are truly a more serious copyright violation.

Catch what fell through the cracks. You might already be tracking your business name on Twitter, and regularly Googling yourself. Google Alerts are a sure-fire way to catch even more mentions of your business.

Get inspired. Tracking your highly sought after keywords will result in a variety of blogposts, websites, and more that also target those keywords. You’ll find plenty of new ideas by reading through these alerts; just make sure your keywords are specific enough so you don’t end up sorting through pages and pages.

Thank people. We’ve talked about the negative, but there’s also the positive! There might be some positive blogposts out there talking about your company, product, or service. Maybe they don’t offer a link, so your backlink checker wouldn’t pick them up. Make sure you leave a comment thanking them and you could even offer them an incentive to do business with you again (% off, free bonus, etc.).

How about you? How have you used your Google Alerts?

Nicki Hicks
Tracking, tracking, tracking

How to Find Out Who’s Talking About You (and Your Business)

Tuesday, January 26th, 2010

I find that Google Alerts is, by far, one of the most under appreciated Google products. Leveraging it correctly can result in good PR, better blogposts, and a quick and easy way to get a leg up on the competition. Here’s how to make the most of it.

google alerts

1. Start by assigning a keyword/phrase – the more specific, the better (unless you want to sort through lists of results that don’t apply). You might want to assign multiple alerts, and they could include:

  • Your most sought after keywords and phrases
  • Your business name
  • Your competitor’s name(s)
  • Product/service names

2. Then, choose what you want to have sent to you. Choose from:

  • News
  • Blogs
  • Web
  • Comprehensive (everything)
  • Video
  • Groups

3. Receive notifications once a day, a week, or as they happen. (I find that notifications as they happen are simply annoying, but figure out what works for you.)

4. Decide on how many results you want (as to not be overwhelming).

5. Get alerts sent to your Gmail account or your feed….and you’re done!

Tomorrow I’ll talk about how to use the information you get after setting up your Alerts.

Nicki Hicks
Alert the Media

A Search Box Within Google’s Search Engine Results Page?

Wednesday, December 9th, 2009

Searching this afternoon led me to an interesting discovery: a search box, located right in the Google Search Results Page:

site search google serp

I can definitely see the power of having a function like this – especially for large, robust websites.

Performing a search for “maine” in this search box would surely return a search result page from the US SBA website, right? Wrong.

site search results

A Google search result page of the website is served up.

Having neither seen nor heard anything about this, I started looking around for an article about it. No such luck.

Has anyone else seen anything like this?

Update: Shines and Jecker was kind enough to point me in the right direction.

Nicki Hicks
(Un)stumped
.

Is Google Too Suggestive?

Thursday, December 3rd, 2009

In May, Google announced they’d be adding more to the “Suggest” function. Up until now, I hadn’t noticed; but perhaps that’s because I rarely search from google.com.

Yesterday, I found it helpful:

google suggest links

However, if, as Search Engine Land suggests, there will be AdWords included Suggest, I can only imagine this space will be overcrowded in no time.

That begs the question…

Isn’t less more?

Time and time again, seemingly simplistic interfaces seem to become complicated. Look at Facebook and Twitter…

Facebook added a news feed, which has more recently become a real time news feed. Certainly, there are reasons for such changes; but at a certain point is evolving for just evolution’s sake?

Twitter recently added a retweet function from its website. Seemingly helpful, it’s done nothing other than muddle up the simplistic interface they had going. This function, in particular, received nothing but bad reviews.

Certainly Google couldn’t be the next monopoly to be pressured to overcrowd in an effort to be cutting edge. Dearest Google, simple is good. Simple is why you are king.

Fortunately, more often than not, Google will test ideas relentlessly before they leave Labs. But it’s something to think about.

Nicki Hicks
Website minimalist



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