The Maine SEO Blog

I just noticed today a new little addition to Google Maps: markers for the paid search results!  Now, I’m not sure if I was simply late to this news; but no where in any of the major search news blogs or even the Offical Maps Blog is there any mention of this.

I’ve noticed the addition for nearly every industry – every one that would have AdWords ads.  This search was for “hotel portland maine”.  The top three results seem normal enough. One paid search result and the next two organic.

What floored me was on the map, the Holiday Inn now has a marker!  What’s more, is this result shows up above other result closer to Portland.  As a matter of fact, this particular Holiday Inn isn’t even in Portland, but South Portland; and as we’ve seen, results are based upon proximity to the city or (possibly) reviews.  Is it possible that now bids can help you get on the first page of local listings?

Nicki Hicks
Small Business SEO

Thanks to Barry Schwartz and Keri Morgret from Search Engine Roundtable for taking the time to live blog many of the SMX West sessions!  Here are a few of my notes from Tuesday, Day 1…

Technical SEO Issues for Developers

(Archived version from SE Roundtable)

• Disallow certain forms from being crawled (like Contact Us page)
• Use Webmaster Tools
• Need both human and XML sitemaps
• Canonicalization (www vs. non-www issues) fix: stay the same throughout the site; the fix when someone links to the wrong version: redirect it
• Meta/title tags: HAVE them, CHANGE them
• Be simple.  Use static HTML, meaningful page titles, clear anchor text, don’t link to spam.
• Brevity is GOOD for URL’s, make them simple, stable, and scream COPY ME!
• Improve crawler discovery by leveraging robots.txt (use only if fully understood, validate with Google), sitemap, and metatags
• Use Yahoo Site Exploreer and Google cache to see what’s indexed
• Use easy-to-crawl and search friendly URLs, keep titles and content close to the top
• iFrames = good for gadgets, bad for homepage
• Eye tracking software results: put your BEST keywords FIRST in the title tag (people read them first, and don’t always read all the way to the right)
• Absolute URLs = BETTER

Up Close with Google Maps & Local

(Archived version from SE Roundtable)

• Google Local data from:
  1. Google Local Business Center
  2. 3rd party providers
  3. General web crawl
• Submit/verify your site at: infoUSA, Localeze, Yahoo, Best of the Web, OpenList, CityVoter, InsiderPages, SuperPages
• Search for “your city and blog” for good blogs in your area
• Factors that influence Local rankings:
  1. Proximity to city
  2. Reviews, number of reviews, positive reviews
  3. Overall SEO health of site
  4. Keyword relevancy
• Make sure your address is on your homepage, contact us page, etc.
• If you have multiple locations, submit them ALL to local sites; you still only need ONE website
• No permanent address? Use a PO Box.
• Claim listings with ALL applicable categories
• Add videos!!
• Track calls for free:
  - Pretend to start a Google AdWords account
  - Go to Audio Campaign page
  - Get free phone number
  - Track calls!
• Large companies with multiple locations: create landing pages for geographic locations
• One speaker encourages customers to follow up with work done with local reviews with Visa coupon incentives for next services
• Remember – you CAN report Google Maps spam! (They welcome it!)

(more…)

Last year, Google released Chrome.  It was highly anticipated and, yes, has a lot of great features.  It’s also gotten a general “so-so” reaction.  But after four months, has anyone said “Wow. That really turned out to be the best browser!”?  Not so much.

Don’t get me wrong, I’m a huge advocate for Google.  This just makes me ask: Google, why not stick to what you’re good at?  Remember that little monopolistic situation you’ve got going on in Search?

Isn’t it a basic rule of good business and the inevitable death of so many in niche industries: don’t try to do a bunch of things mediocre, just do one thing really, really good? (Disclaimer: I’m in no way saying Google is mediocre.)

I still have two major issues:

1. There is still no Mac version. (I may or may not be edging bitter with that one…)
2. My FireFox extensions are still near and dear.

But don’t take my word for it.  Take a look at the numbers….

Graph from Wikipedia.

I think these numbers will speak more highly than my rant – just over 1% of people use Chrome.  But I have to wonder…what would browser usage look like had Chrome been released before Firefox 3?

Nicki Hicks
Who could resist a cute, cuddly fox for a mascot?

Happy 2009!  My how the year flies by!!

As a present for entering the New Year, the great Google guru Matt Cutts has confirmed it: Google’s Toolbar PageRank has officially been updated for the first time since September.

The Maine SEO blog has gone from a PR 2 to a PR 4!

Toolbar PageRank is basically inaccurate after a few days, as it’s updated only about every 3 months.  So if yours is up, enjoy and Happy New Year!

Nicki Hicks
What’s your New Year’s PR?

I’m a huge advocate for measuring success and using geeky measurement tools to do it.  As a compliment to Google Analytics, there is Webmaster Tools.  While there is some overlap between the two, together, they give you a pretty good picture of how your site is doing.  And while some think Google knows too much about our websites (yes, they see same data as you do), the trade off is that it’s free.

1. Installation is easy. Choose to either plop a meta-tag into your code or upload an HTML file.
2. Quickly check for web crawl errors. Have any 404 errors?  Any nofollows or robots.txt you didn’t know about?
3. Can your site be accessed via smart phone? No need to check manually…Webmaster Tools will tell you!
4. Specific help for SEO. In the Diagnostics > Content Analysis section, check out any meta-description, title tag, or non-indexable content issues your site may have.
5. Top Search Queries. More of a fun fact than anything.  What top 20 keywords do you rank for?  What percentage of people that search for that term click on your site?  More importantly, ask yourself…are these the terms you optimized your site for?
6. “What Googlebot sees.” Very powerful information.  You can see exactly what anchor text people are using when linking to your site.
7. Pages with external links. Which are your most linked-to (read:popular) pages?  Webmaster Tools will show you most, if not all, of your incoming links.  Plus, you can view your backlinks in graph form with Glync.
8. Remove a URL. This tool can be incredibly useful if you have duplicate content or have removed a page for some reason.  This tool goes hand-in-hand with the web crawl errors page: after you find an error, you can then remove the page from Google’s index (it usually takes only a few days to complete the process).
9. Various other perks of having Webmaster Tools: crawl stats (how often Google crawls your site), subscriber stats (if you have a blog or email newsletter: how many subscribers do you have?), view your sitemap(s), generate and view your robots.txt file, enhance your 404 error pages (if you don’t already have a template matching your own design), and many more!

Nicki Hicks
If I add any more tools to my toolbox, where the heck am I gonna put my hammer?

You may have noticed this tiny green bar on your Google toolbar that changes with every site you visit.  In its simplest terms, PageRank is one of Google’s ways to assign weight and rank to websites.

Google bases this particular algorithm off of millions of variables; the major factor being the number of (quality) incoming links.  While no one knows their true PR, the toolbar will at least give you an idea of where you’re at: with a number from 1-10, 1 being low PR and 10 high PR.  (Similarly, you will never know exactly how many incoming links your site has, but Yahoo’s Site Explorer will give you a fairly close number).  Google updates toolbar PageRank approximately every 3 months.

Being somewhat inquisitive, I decided to investigate a little further.  I took a look at 10 sites – with toolbar PR of 1-10.

I also included age because I’ve seen PageRank increase over time, simply from gaining trust from traffic rather than backlinks.  I wanted to test whether or not it had much impact on PR.  However, from this small sample, it seems too difficult to infer that age has anything to do with PR.  Perhaps with a larger sample, I could decide differently.

However, it is easy to see the direct relation between PR and backlinks.  Due to the drastic change in the number of backlinks, I had to split the charts: PR 10-6, then PR 5-1 following in order to see the similarities.

What I learned and confirmed

1. Don’t rely on your toolbar PR; use it instead as a relative guide.
2. Get as many quality, incoming links as you can.
3. Since blogs generally acquire more backlinks than regular sites, a young blog can have a better PageRank than an older site.
4. The only other website with a PR 10 (as far as anyone can tell) than Google, USA.gov, has just over 11 million backlinks – millions less than any examples I provided above a PR 7  – proving the power of a .gov (.edu’s are powerful too!).

Nicki Hicks
Watch your back(links)

Conversions are more important than rankings – they are the goal.  Sure, good rankings should lead to higher conversions; but being #1 should not be your first priority.  Using Google Analytics, you have the opportunity to set up a total of four goals for each website (should you have multiple sites) to track your conversions.

Click the edit button on the Dashboard page in your Analytics.  There, you’ll find all of the settings for your account.  What we’re interested in are the Conversion Goals and Funnels.

Again, you see you have four goals to choose from.  Pick “edit” for one of the goals.

1. Turn the goal “on”.
2. Choose Match Type. Exact Match requires the URL you enter to be exactly the one your users will land on – good for things like a Thank You page for email subscriptions.  Head Match is best for URLs with unique values – checkout pages, for example, where the content is dynamically generated.  Regular Expression Match is best for pages where the stem and/or URL is dynamic.  Google uses this example: “page=1 will match http://sports.example.com/checkout.cgi?page=1&id=002 as well as http://fishing.example.com/checkout.cgi?page=1&language=fr&id=119.”
3. Goal URL/Goal Name/Case Sensitivity.  All fairly self explanatory.  Insert the URL – or landing page – where your customer will complete the goal.  A thank you page for an email sign up or filling out a contact form.  For E-commerce sites, a checkout page for continuing to checkout or a receipt of payment for the actual sale.  The goal name should be specific – something other than “Goal 1″.  Case sensitivity is explained above.
4. Goal value is the dollar amount of what a single completed goal will mean to you.  For example, if you know that for every 10 people who fill out a contact form, 1 will do business with you; and the average person will spend $10,000 with you, then your goal is worth $1,000.  (NOTE: Be sure to leave the amount without $ sign; as in 1000, NOT $1000.)
5. If you would like to track your conversions through the steps your customers take to get there, use funnels.

Once GA starts collecting data, you can view it in the Goals section of your account.

Nicki Hicks
Happy Converting!

Lately, I’ve been writing a lot about Google – attempting to keep up with their never-ending additions to the search world.  Most recently, they’ve launched SearchWiki (as a default setting to their SERP) and a new search-based keyword tool.

SearchWiki

Rich posted a great article yesterday on the flyte blog about SearchWiki.  To summarize, if you’re logged into your Google account, you can literally change your results page – either by removing results entirely or pushing them to the first position(s).  You can also write comments about a result, and see what other people have written.

Currently, SearchWiki does not affect search results; but with millions of people “voting” on websites, I think it’s only a matter of time before Google adds it to their algorithm.  Only problem being…it is incredibly easy to spam.

Search-based keyword tool

This new tool is reminiscent of Google’s AdWords Keyword Tool.  The comparison is not unlike the similarity between Google Trends and Google Insights.  The data comes from generally the same place, with a few differences in presentation.

The new keyword tool uses your website or blog as a base to search for keywords, in addition to the ones you tell it to search for.  Like the AdWords tool, you see the same categories, plus the suggested bid price for AdWords.  You can save and export your keywords with both tools.

Here are the top ten keywords from Google’s new search-based keyword tool for this blog’s domain, along with the terms “seo” and “search engine optimization”:

You can see the differences in the top ten keywords between the two tools.  The Adwords Keyword Tool pulls this data for the same search query:

All of these tools are great – and can be used in conjunction with one another in order to find the best keyword opportunities.  But, good grief, what will Google come out with next?!?

Nicki Hicks
Does ‘Googlers Anonymous’ already exist?

The most recent edition of the Google Search App has a number of cool new changes, including automatically launching other Google apps.  But the coolest addition, by far, is voice search.  Here’s the official video on it:

The voice recognition is surprisingly accurate and much simpler than typing your search queries…go check it out!

Nicki Hicks
Vocal Searcher

One of the best compliments a business can get is a referral.  Word of mouth marketing has been an effective tool for ages, and why wouldn’t it be?  Could even the most brilliant ad hope to compete with the sincerity of a referral from a friend?

Referrals are still as persuasive as ever, but now there is a more modern equivalent.  Online customer reviews were the first big step.  You see them everywhere – Amazon is especially famous for it – their “people who had your taste in books had this to say about this novel” reviews, plus the list of “oh by the way, they also liked these” books.  Upselling?  Maybe.  But effective?  Absolutely.  Perfect strangers can affect the books you buy more than Amazon can themselves!

Now, Google is using reviews, and might even be taking them into account for rankings.  Local Search results (Google Maps, in this case) include five-star ratings and reviews.  My question is: what affect do reviews (whether good or bad) have on local rankings?

I think we can all agree that local rankings seem to be based on location, first and foremost.  In other words, the closer to the address or city in the query a business is, the higher that business will rank.  What if we factor in the small matter that a business (perhaps further away) has both more reviews and stars than the competition?

Case in point, a search for “lobster portland me”.  Here are the first five search results.  Notice only The Lobster Shack (#4) has reviews and stars, and is the only one on the first SERP with them.

It may not seem to prove anything at first.  But take a look at the accompanying map.

Whether you’re from Portland (or Maine, for that matter) or not, you can see that Cape Elizabeth is not Portland.  The entire first page, plus most of the second and third pages, are filled with Portland results; except for spot #4, which is also coincidentally the only company with customer reviews.

Maybe it is a coincidence.  Then again maybe not.  I’ve been noticing this trend for a while now, and while it is not a perfect science (sometimes un-reviewed sites rank much better than reviewed ones), it might be something.

The takeaway?  Optimizing your site is important – it will help with rankings initially.  But reviews (especially if you’re local) are critical.  We often suggest our clients use a sort of new-age comment card system: by asking their customers to review their product or service on these local sites.  Reviews might just be the icing on the cake, enough to give your company the edge!

Nicki Hicks
Local SEO