It’s All About the Click: Fundamentals of Paid Search Marketing – Webinar with George Seybold
Thursday, June 4th, 2009I just watched the MarketingProfs’ webinar with George Seybold, head of Seybold Scientific, put on a great presentation on PPC basics. Here are some of my notes from the presentation:
Advertising Basics
- Traditional Advertising – TV, radio, print; impression based
- Banner Advertising – online equivalent of traditional advertising; impression based
- Pay-per-click – performance based
…and they all work together…
- Traditional – awareness, informative, branding, sales lead
- Banner Ads – awareness, informative, branding, sales lead
- Pay-per-click (PPC) – awareness, informative, branding, sales lead, closest point of sale
- The way they flow:
Awareness & Branding –> Research –> Promotion & Point of Sale
Example: Car Buying
- Awareness: TV, radio, search
- Consideration: website, brochures
- Point of Sale: PPC, website
Great quote from George: You have to be present to be selected.
Rules of Thumb
- PPC is not necessarily good for…
- building awareness
- branding - PPC is good for…
- incentive - Banners are great for…
- branding
Why do we search?
- Answer questions
- Find information
- Validation
- Entertainment
- Find products/services
How PPC providers differ
- Cost – Google is approximately 50% more expensive than other search engines
- Relevance – Google gets 63% of total traffic
- Demographics – Ask heavily targets women
- Shopping – New market entrant Bing is focused on Ecommerce
- Psychographic – Yahoo targets the financial/news-focused
Yahoo
- Lower cost per click (CPC)
- Financial/news target
- Attempt to drive searchers to the search engine
- Yahoo Mail solution is very popular
- 2nd largest search provider
- Greatest search
- De-facto search standard
- Most advanced/relevant results
- More advertiser competition, more searchers to balance
- Largest content network (Adsense)
Ask
- Female demographic
- NO right hand column advertising
- Sponsored links are (almost) indistinguishable from organic results
- Lower CPC
- Less overall search result
Bing
- New! (as of about a week ago)
- Targeted for Ecommerce
- Freshly positioned as the “new type” of search engine
- Hybrid of Google, Yahoo, and Ask
- Decision-based search results
Ad Creation Basics
- Keyword selection
- Use descriptive words (cd player vs. cd)
- Think like your customer (cd album vs. compact disk)
- Balance of search volume to competition (mp3 cds vs. best cd)
- Longer tail search term is closer to the sale (red nike tennis shoes vs. tennis shoes)
- Recognize terms used across other industries (CD – compact disk vs. CD – Certificate of Deposit) - Can I pay for the first position in Google? No…quality score.
- Quality Score – Google’s algorithm for PPC, based on:
1. relevance of keyword
2. performance of ad click through rate (CTR) - Ad Copy
- Needs an incentive, call-to-action
- Use geo-targeting (region, zip code, country, language, etc.) - Measurement/Goals: Google Analytics
Focus on:
- New visitors (should be upwards of 75%)
- # Pages/visit
- Bounce rate (should be less than 50%)
Some PPC Jargon
- Keywords – what your consumers are searching for
- Impressions – number of times ad is presented
- Cost-per-click (CPC) – money you pay for a click
- Click-thru-rate (CTR) – ration of impressions/clicks
- Conversion – reaching a desired goal