Posts Tagged ‘Google Local Business Center’

The Ultimate Guide to Ranking Higher in Google Maps

Tuesday, March 23rd, 2010

google maps logoFor the past week or so, I’ve been writing about how to rank better in local search, specifically in Google Maps.

Here is the entire guide:

  1. Submit to Google Local Business Center (Part 1)
  2. Submit to Google Local Business Center (Part 2)
  3. How to get Local Reviews
  4. What to do when you get a negative local review
  5. Measuring Local Analytics

Once you’ve completed the 5 steps, you’re not done. [I'm sorry.]

You’ll have to:

  • Be on the look out for satisfied customers to review your business.
  • Add new images and video.
  • Update your local posts.
  • Check your Dashboard for (the right) keywords.

Nicki Hicks
Go local

How to Rank in Google Maps: Step 5 (You can’t manage what you don’t measure)

Monday, March 22nd, 2010

Last time we talked about dealing with negative reviews; today we’re going to finish this five-step series with Google Local Business measurement.

view analytics reportLast June, Google Local Business Center added a Dashboard and Analytics. To get started, log into your Local Business Account and click “View report”.

The Analytics aren’t as powerful as Google Analytics, but you do get some interesting data. Get a complete look at all of the Dashboard components here.

What you get from the Dashboard

Google’s gone social

I just noticed this new section in the Dashboard (perhaps inspired by Buzz?). You can now post a 160-character status update; not unlike Twitter or Facebook.

post to your place page

And posts go live pretty quickly…

local status update

Local posts would be a great way to advertise a sale, a blogpost, whatever you’re looking to promote!

100 percent complete

Is your profile complete?

Google will let you know if your profile is complete. Do you have pictures and video uploaded? Are all of your categories included? Are your business hours live?

top search queries

Keywords

Activity, impressions, and driving directions are interesting – and might be more important depending on what industry your company is in. But I think one of the most valuable pieces of information the Dashboard gives are the top search queries. While I wish they would provide the geographic identifier (is it Portland, Maine or Scarborough, Maine the person was searching for?), the keywords will give you a good idea of whether or not people are finding you using the right keywords.

If the search queries are different than what you’re looking to rank for, start by changing your categories around a bit. If that doesn’t help, then there’s a problem with how your web site is optimized.

And that does it! You’ve just done everything you can to rank better at Google Maps.

See the entire guide here.

Nicki Hicks
Measure, measure, measure

How to Rank in Google Maps: Step 2 (How to Submit to Google Local Business Center)

Tuesday, March 16th, 2010

Yesterday we started the submission process to Google Local Business Center. Today, we’ll finish up!

  1. When are you open? Add your hours of operation.
  2. How can I pay you? Add your payment options.
  3. Add pictures. If nothing else, make sure your logo is uploaded.
  4. flyte images and video

  5. Add video. Have a YouTube channel? Make sure that you include (up to 5) videos!
  6. Any other information? Do you have free parking? Free WiFi? Let your customers know!
  7. Click finish.

And you’re done! Choose whether you’d like to be contacted by phone (immediately) or by postcard (within a few weeks). You’ll have to input the code they give you either way.

contact by google

That’s all for today. Tomorrow we’ll cover the next step of ranking better at Google Maps: local reviews.

See the entire guide here.

Nicki Hicks
Rank Locally

How to Rank in Google Maps: Step 1 (How to Submit to Google Local Business Center)

Monday, March 15th, 2010

So you’ve decided submitting your location to Google Local Business Center would be a smart way to increase your visibility in local search. Couldn’t agree with you more.

Confused about where to start? Not to worry. Let’s walk through it, step by step.

  1. Head over to Google Local Business Center. Make sure you have a Google account – that you want your business account to be tied to.
  2. Click “Add New Business”.
  3. Fill out as much as humanly possible:
  4. flyte info

  5. Categories. In Google Local, you can choose up to 5 categories that describe your business. You’ll have choose at least one category, but I would suggest adding 2-3 categories available by Google, then 2-3 of your own:
  6. local business categories

  7. Is your map marker in the right place? If not, fix it!

fix map marker

That’s it for now, boys and girls! Tomorrow we’ll finish the process of submitting your business!

See the entire guide here.

Nicki Hicks
You’re halfway there!

Google Adds a Dashboard (and Analytics) to the Local Business Center

Wednesday, June 10th, 2009

your local business info

For every local client we have, we always submit and verify them to the major local search engines – including Google Local Business Center (essentially Google Maps). Recently, Google added a great addition to the works – the Local Business Dashboard! Here’s Google’s official story on it.

Some say the addition was simply for those with limited web presence, although if sites are even showing up in local search results, I’d say they’re doing something right. Regardless of the reason behind it, these statistics will be helpful for any local business: from those with a huge search presence to those with none. Furthermore, even with Google Analytics, this information is awesomely powerful; not to mention, you wouldn’t be able to figure it out any other way.

Your business info

If you already have an account, you know that there is a ton of information you can include in your local listings –  from what you do, to payment taken, to business hours, to tags, to photos, to video. What’s more, the dashboard acts as many social profiles do, with a % complete meter – to further persuade you to continue filling out information.

Activity & Totals

Activity is set up very similar to Google Analytics – impressions indicating how many times (in the past month – or whatever timeframe you select) your listing has shown up as a result. What I find even more impressive is the fact they drill down into actions: those people who click for more info on the Map, for driving directions, and those who click the link to your website.

activities and totals

Top Search Queries

Here’s where you can verify that you’re being found for the correct keywords. The only problem I can see: you don’t see the locations searchers used. In other words, for flyte, all of these keywords look great. But we don’t know if they were looking for website design in Portland, Maine or Kennebunk, Maine. My guess would be the former; but for a lot of our clients who are in lesser-known towns in the middle of Maine, that information is vital.

top search queries

Where driving directions requests come from

Again, priceless statistics: who’s thinking of coming to your location? Are you investing in those opportunities enough? This information may be a little less important for a company like ours than, say, an Inn or hotel who finds they get a ton of driving directions requests from the Boston area. That might convince them to advertise a little more in Massachusetts.

driving direction requests

Coupons are another addition to the dashboard. You can further enhance your local listing by adding coupons for customers who find you via Google Maps.

Nicki Hicks
What are you waiting for? Go submit your local biz
!



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